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Updated: 41 min 2 sec ago

Commentary: Customer intelligence drives loyalty

Fri, 05/18/2012 - 15:29

By Ashish Gambhir Chances are your restaurant incorporates a rewards program into your customer loyalty initiatives. With the average person having 14 loyalty cards, it seems to reason that rewards …



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CEO working to make Sbarro 'preeminent fast casual brand'

Fri, 05/18/2012 - 14:03

Sbarro CEO Jim Greco is somewhat of a turnaround specialist. Honing his skills at Bruegger's, which he joined in the early 2000s, Greco led the chain to more than 20 consecutive quarters of positive …



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Domino's Pizza names 'Fastest Pizza Maker'

Fri, 05/18/2012 - 10:55

Pali Grewal, a Domino's Pizza franchise owner from the United Kingdom, won the chain's "World's Fastest Pizza Maker" title during a competition held Thursday. Grewal made three large pizzas in 43.9 …



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Flippers Pizzeria expands in Central Florida

Fri, 05/18/2012 - 10:53

Orlando, Fla.-based Flippers Pizzeria has announced a new location planned for The Villages of Central Florida. The Villages is approximately 55 miles from Orlando and will mark Flippers' 12th …



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New Orleans pizzeria experiments with Facebook ads

Fri, 05/18/2012 - 10:34

Prior to Facebook's $100 billion-plus IPO, New Orleans' Pizza Delicious tried out the social media site's ad buying effectiveness. NPR covered the shop's success with Facebook advertising earlier …



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PizzaMarketplace launches Top 100 Movers & Shakers

Thu, 05/17/2012 - 15:29

PizzaMarketplace.com has released its inaugural Top 100 Movers & Shakers, a ranking of the top concepts, leaders and trends in the $38 billion pizza segment. For this report, our 16-person …



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Is your staff BYOD and policy free?

Thu, 05/17/2012 - 14:58

Employees using their own devices (smart phones, tablets, PCs) actively use the technology they're most comfortable with, which has a positive impact on productivity. Some organizations are creating …



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Experts weigh in on cost effective menu improvements

Thu, 05/17/2012 - 14:34

Domino's Pizza has had quite a successful year as its overhauled pizza recipe continues to resonate with consumers. So, too, has its new products such as stuffed cheesy bread and parmesan bread bites …



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The most important issue facing restaurant owners today: tip reporting

Thu, 05/17/2012 - 14:28

I've worked many years for tips. I began my restaurant career when I was 14 (don't tell the Labor department). I've been a busboy, a waiter, a bartender, and manager. My brothers were chefs, my …



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Chuck E. Cheese expanding social media presence

Thu, 05/17/2012 - 12:13

Chuck E. Cheese and its agency M/C/C are working to expand the pizza chain's social media presence, and is exploring Pinterest as a result. The strategy is a way for Chuck E. Cheese to broaden its …



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Domino's, Jack in the Box sign up for Employee Wellness campaign

Thu, 05/17/2012 - 11:06

June marks the fourth annual National Employee Wellness Month. Virgin HealthMiles, the Strategies to Overcome and Prevent (STOP) Obesity Alliance, the Partnership to Fight Chronic Disease and …



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Domino's UK pushing carryout service

Thu, 05/17/2012 - 11:04

Domino's Pizza UK is promoting any sized pizza for the special price of £9.99 (about $15.80 U.S.) when customers choose carryout service. The deal is valid on any pizza from Domino's menu, as …



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How much is your brand reputation worth? The cost of PCI compliance

Wed, 05/16/2012 - 19:00

Date: Tue, May 15, 2012

Time: 02:00 PM EDT

Duration: 1 hour

PCI is about more than having the necessary hardware for compliance, it's about ensuring your network across all channels of your payment options. And the more time you spend setting up your network up now, the more you can take advantage of the new technologies emerging in the marketplace.

The cost of not having a PCI-compliant system can become a financial drain on restaurateurs in a variety of ways. Operators who do not have a PCI-compliant system can be fined stiff penalties by the credit card companies.

Additionally, if a data breach occurs, brand identities and consumer confidence are both at risk. How much is your brand reputation worth? And are you willing to lose your business because your system was not protected from hackers?

In this webinar you will learn:

  • Insights into what PCI compliance actually is
  • The financial cost of PCI vs. the actual cost of a data
  • How to determine the vulnerabilities in your operation
  • How it can protect your brand identity
  • How to build a PCI compliant network that prepares your restaurant for future technology trends (i.e. mobility and Cloud initiatives)


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Using technology to streamline your phone and delivery operations

Wed, 05/16/2012 - 14:23

Phone systems are the lifeline of most pizzerias. For those who conduct most or all of their business via take out and delivery, the phone is the direct and sometimes only connection with customers …



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Study: American dininig out habits changing

Wed, 05/16/2012 - 11:21

A recent study by Harris Interactive measured how much Americans are dining out to gauge whether or not economic recovery is occurring. The Harris Poll surveyed more than 2,400 adults in March and …



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PizzaMarketplace 2012 Top 100 Movers & Shakers

Tue, 05/15/2012 - 19:00

Welcome to the 2012 edition of the PizzaMarketplace.com Top 100 Movers & Shakers, sponsored by Leapfrog POS.

This marks the inaugural Top 100 list for PizzaMarketplace.com, and we decided to kick things off by taking a look at the brands, people and trends shaping the popular segment. With help from a 16-person advisory panel, we whittled the top 100 list down from close to 400 initial ideas.

We hope the final list provides you with a glimpse of what shapes this $38 billion business, and what the future may hold for the pizza segment.



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Mobile: What your customers are using

Tue, 05/15/2012 - 14:15

Having a mobile strategy in place is important to restaurant operators who are looking for new ways to connect with their guests. Knowing the ins and outs of mobile technologies is crucial as …



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Commentary: Domino's Pizza's gluten-free Amber Alert

Tue, 05/15/2012 - 11:44

By Betsy Craig Even little kids know that green means go and red means stop. Drivers in a hurry know that the yellow light can be open to interpretation. In a rush to extend its message within the …



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Papa John's plans more UK units

Tue, 05/15/2012 - 09:13

Papa John's Pizza plans to expand its footprint in the UK from 185 to more than 200 by the end of this year. According to FranchiSeek, there are currently 88 franchisees in the country operating …



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Dude, where's my regs?

Mon, 05/14/2012 - 13:33

I had an absolute blast, as always, at the National Restaurant Association Show in Chicago last week. I reconnected with old friends, met some awesome new people, and had a great time talking about …



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